Our Customer Service Center is currently experiencing technical difficulties, however, our website is fully functional. If a Registration Release is needed you may download and print the registration release form after processing your payment by accessing your account below. We apologize for the inconvenience.

Online Service Center

As a guest, you can find an answer to frequently asked questions, how to contact us or how to dispute a notice.

As a Toll by Plate customer, you can review account details and notices, download transactions, make a payment, dispute a previous notice and monitor the status of a dispute; by clicking on the login button below. You will need your license plate number and account or invoice number to access your information.

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Why Did I Receive a Dominion Boulevard Veterans Bridge Toll by Plate Notice?

You traveled through a Dominion Boulevard Veterans Bridge toll zone without the system recognizing a valid E-ZPass transponder. If you receive a Dominion Boulevard Veterans Bridge Toll by Plate notice and have an E-ZPass account, please check the status of your E-ZPass account. If your transponder was not properly mounted on the windshield at the time of the transaction, your license plate is not on your account (or is listed incorrectly), there are no funds on the account, or the account has been deactivated by E-ZPass, the toll charge will not be paid through your E-ZPass account, you will receive a toll invoice. Dominion Boulevard Veterans Bridge will make an attempt to obtain payment from E-ZPass using the photographic image of the vehicle's license plate prior to sending a Toll by Plate notice. Because Dominion Boulevard Veterans Bridge is a separate entity from E-ZPass, the toll notice will need to be paid directly to Dominion Boulevard Veterans Bridge as noted on the invoice.

What is a Toll by Plate Account?

When a motor vehicle passes through a Dominion Boulevard Veterans Bridge toll zone and the toll payment is not collected through an E-ZPass account, a photo image of the vehicle's license plate will be captured at the toll lane. The license plate data is used to obtain the registered owner's name and address from the Department of Motor Vehicles. Once that information is obtained, a Toll by Plate account is established for that individual license plate and a notice is generated.

What Happens If I Don't Pay?

Failure to pay tolls within the designated time frame is considered a Toll Violation in accordance with, VA Code 46.2-819 and 46.2-819.3:1, and results in assessment of additional fees and enforcement actions; including but not limited to: potential referral to a third-party collection firm, as well as a vehicle registration renewal hold.